Phoenix State University Answers

“Received opinion is the most insidious of evils. Not looking into a matter for ourselves is worse than blindness, as we’re then seeing what others want us to see.” Hannah Arendt

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Founders and Management

Dr. Tim Norris, GM, Operations
Beth Malek, GM, Student Services
Sam Yeng, GM, CIO
Ted Hughes, Founder, E-trans domain services
Ann Klein, JD, General Counsel, Founder

Note: Some names posted on the web as part of PSU actually are associated with PSU, but as investors or venture partners with no active role in management. Because these investors also own thousands of other web and partner services, from IT to domains to distribution companies, PSU, our grads, and our sister associations get great deals from these investors on URLs, services, assets, funding, leasing, network referrals, and other benefits. This is not a secret, nefarious, plot or a government consipiracy! Our sister companies, the Splendor Kids Foundation, JV Partners, and other associated entities have their own boards and management.
Click HERE for specialty certs (grads only)...

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Many of PSU's programs began as due diligence for bond originators, and this is still a very large part of our portfolio. For a professional to get certified or re-certified for their bond, a due diligence/ testing organization has to certify to the bond underwriter that the program participant meets minimum bonding requirements. Trade pros need bonds and CEU's to either get licensed, or keep their license, and PSU is the underlying bond approval source for the largest professional associations in the world, from Nuclear Engineers to Medicine, Military, Law Enforcement, Information technology, and Home based businesses. Pros that lose their bonds are sent to PSU by the granting association for remedial review and re-certification! If you didn't get your credential at PSU, and you then find you need a bond, you might be surprised to learn that PSU is actually accepting, rejecting, or approving your bond in the background! This is one of our largest divisions, and our underwriters include GE Capital, Wells Fargo, AIG, and hundreds of other surety originators and underwriters. Our lucky grads meet the requirements right out of the box--as they are built into every program and association recommendation we send. Often a year's association membership, or a discount, is INCLUDED with your PSU cert as well.

Refund Policy: Unlike ANY other school, PSU gives no-questions-asked refunds to any student who at least tries to complete the program. Try to get this from a "scam!" These are given on a sliding scale, based on how far you've gotten in the program, just like other schools, and applies even if you do not pass! The ONE exception to ANY refund is an enrollee that sends, promulgates, publishes, promotes, or repeats hostile, critical, lying, slanderous, accusatory, foul language or other communications or threats, or is simply demonstrating buyer's remorse. We have tens of thousands of successful enrollees each week, but if a student chooses to read, believe, and promulgate the lies of a few disgruntled users, NO refund will be given, and we will prosecute the attack for libel and slander, to the full extent of the law.